Returns & Exchanges

At byluisvenegas, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange eligible items within 14 days of delivery in their original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Log in to our returns portal using your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.